Aurel Transfers

Get in Touch

We're here to help! Contact us for any questions about our services, booking assistance, or to provide feedback about your experience.

📞 Quick Response
Within 2 hours
🌍 Global Support
24/7 Available
💼 Expert Team
Professional Support

Contact Information

Multiple ways to reach us. Choose the method that works best for you.

General Inquiries

Response Time

Within 24 hours

Booking Support

Response Time

Within 2 hours

Technical Support

Response Time

Within 4 hours

Partnership Inquiries

Response Time

Within 48 hours

Our Office Locations

Visit us at any of our convenient locations across the UK.

London

123 Business Street, Mayfair, London, UK SW1A 1AA

Mon-Fri: 8:00 AM - 8:00 PM, Sat-Sun: 9:00 AM - 6:00 PM

Manchester

456 Corporate Avenue, Spinningfields, Manchester, UK M3 3BD

Mon-Fri: 8:00 AM - 7:00 PM, Sat: 9:00 AM - 5:00 PM

Birmingham

789 Enterprise Road, Colmore Row, Birmingham, UK B3 2RS

Mon-Fri: 8:00 AM - 7:00 PM, Sat: 9:00 AM - 5:00 PM

Get in Touch

Send Us a Message

Have a question or need assistance? Fill out the form below and we'll get back to you promptly.

We typically respond within 2 hours during business hours

Frequently Asked Questions

Find quick answers to common questions about our services and policies.

💡

What documents do I need to rent a car?

You need a valid driver's license, passport or ID card, and a credit card in your name. International drivers may need an International Driving Permit.

💡

What is your cancellation policy?

Free cancellation up to 24 hours before pickup. Cancellations within 24 hours may incur a fee of 50% of the rental cost.

💡

Can I extend my rental period?

Yes, you can extend your rental subject to vehicle availability. Please contact us at least 24 hours before your scheduled return time.

💡

What happens if I return the car late?

Late returns may incur additional charges. We recommend contacting us if you anticipate being late to avoid any issues.

🚨 Emergency Support

24/7 Emergency Support

Need immediate assistance? Our emergency support team is available around the clock to help with urgent matters and roadside assistance.

🚨
Emergency Hotline
Immediate Response Team
+44 (0) 800 123 4567
Available 24/7 for urgent assistance
🚗 Roadside Assistance
Immediate dispatch
🏥 Medical Emergency
Priority support
🔒 Security Issues
Instant response
For Urgent Booking
Contact on: +34 123 456 789